General Terms and Conditions (GTC)

Deadly Nightshade Tattoo Studio

Last updated: September 2026

1. General Provisions and Scope

1.1 These General Terms and Conditions apply to all appointments and tattoo services offered under the name Deadly Nightshade Tattoo Studio, Oskar-von-Miller-Straße 9a, 82291 Mammendorf, Germany.

1.2 Deadly Nightshade Tattoo Studio is jointly operated by Chananya Fries and Francesca Taborelli as a shared studio location. Both artists are independent business operators and conduct their professional activities separately, on their own account and under their own responsibility.

1.3 The customer's contractual partner is exclusively the tattoo artist with whom the service was booked and who personally carries out the commissioned work. The other tattoo artist does not automatically become a contractual party and does not assume contractual liability for the services provided by the other.

1.4 By booking an appointment and agreeing to these Terms and Conditions beforehand, the customer accepts the following provisions.

1.5 Individual agreements between the respective tattoo artist and the customer take precedence over these Terms and Conditions.

2. Appointments and Deposits

2.1 Appointments are arranged individually. An appointment is considered confirmed and binding only once it has been confirmed by the studio.

2.2 A deposit is required to secure an appointment:

• €100 for appointments with an estimated duration of less than 2 hours.

• €150 for appointments with an estimated duration of 3 hours or more.

2.3 The deposit paid will be fully credited towards the agreed total price of the tattoo.

2.4 The deposit serves to secure the appointment and does not constitute a flat cancellation fee. In the event of contract termination, any existing statutory payment and refund claims will be taken into account.

2.5 If an appointment is cancelled by the studio, the deposit will be fully refunded or, at the customer's request, transferred to a replacement appointment.

3. Cancellations and No-Shows

3.1 Cancellations must be communicated to the studio without undue delay. Notification may be made by telephone or in text form, for example by email or message.

3.2 In the event of a cancellation or failure to attend an appointment, the studio may be entitled to compensation for damages incurred or remuneration, subject to the applicable statutory requirements.

3.3 The applicable statutory provisions governing withdrawal from or termination of the respective contractual relationship shall apply. Where the provisions governing contracts for work and services apply, particular consideration shall be given to Section 648 of the German Civil Code (BGB).

3.4 When calculating any potential compensation or payment claim, saved expenses and income generated through alternative use of the cancelled appointment shall be taken into account, insofar as required by law.

3.5 The customer expressly retains the right to demonstrate that no damage was incurred by the studio or that the damage incurred was substantially lower.

3.6 Deposits already paid will be credited against any justified payment claims. Any remaining refund or outstanding balance will be settled in accordance with the applicable statutory provisions.

3.7 Failure to attend an appointment without prior cancellation may also give rise to payment claims where the statutory requirements are met.

4. Rescheduling Appointments

4.1 Customers are requested to notify the studio of any rescheduling requests as early as possible. Rescheduling is generally free of charge if requested at least 72 hours before the scheduled appointment.

4.2 In the case of short-notice rescheduling requests, the studio will make every effort to find an individual and fair solution.

4.3 Any costs already incurred and demonstrable may be claimed, subject to the applicable statutory requirements.

4.4 A rescheduled appointment is only considered binding once confirmed by the studio.

5. Prices and Payment Terms

5.1 Prices for tattoos are agreed individually. They depend in particular on the design, size, placement, level of detail and time required.

5.2 Any price communicated in advance may constitute an estimate, provided this is expressly stated.

5.3 Significant changes to the design or agreed scope of services may result in an adjustment of the price. Any such adjustment must be discussed and agreed with the customer before the additional work is carried out.

5.4 The remaining balance is payable immediately upon completion of the tattoo, unless otherwise agreed.

5.5 Payment is accepted in cash unless another payment method has been expressly agreed.

5.6 Any justified claims arising from cancellations or failure to attend appointments must be paid within seven days of the invoice being issued, unless a different payment period has been agreed.

6. Health Requirements and Customer Obligations

6.1 Before the treatment begins, the customer is required to fully and truthfully inform the studio of any known allergies, skin conditions, relevant health restrictions or other circumstances that may be relevant to carrying out the tattoo.

6.2 In particular, customers must inform the studio about any medication they are taking or health conditions that may affect the treatment or the healing process.

6.3 If there are health concerns, unsuitable skin conditions or other circumstances that may compromise the safe performance of the tattoo, the studio reserves the right to postpone or refuse the treatment.

6.4 The customer confirms that they are in a condition that allows the tattoo to be carried out responsibly. Customers under the influence of alcohol or drugs will not be tattooed.

7. Aftercare and Healing

7.1 Following the tattoo procedure, the customer will receive aftercare instructions regarding the proper care and healing of the tattoo.

7.2 The customer agrees to carefully follow the aftercare instructions provided and to seek medical advice if any complications or unusual symptoms occur.

7.3 The studio shall only be liable, in accordance with applicable statutory provisions, for complications that are demonstrably caused by improper aftercare or failure to follow the provided aftercare instructions.

7.4 The studio cannot guarantee a specific individual healing result, as this depends on factors including skin condition, individual healing processes and aftercare.

8. Liability

8.1 The studio shall be fully liable for damages resulting from injury to life, body or health where such damages are caused by a culpable breach of duty by the studio, its legal representatives or its vicarious agents.

8.2 For all other damages, the studio shall be liable in accordance with statutory provisions, particularly in cases of intent or gross negligence.

8.3 In cases of slight negligence involving the breach of essential contractual obligations, liability shall be limited to foreseeable damages typical for the contract in question.

8.4 The customer's statutory rights and claims in the event of defective services remain unaffected.

9. Data Protection

9.1 Personal data is processed exclusively in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR).

9.2 Data is processed primarily for appointment management, contract fulfilment, customer communication and compliance with statutory retention obligations.

9.3 Personal data will only be shared with third parties where necessary for the fulfilment of the contract, required by law or permitted on another valid legal basis.

9.4 Further information regarding the processing of personal data, retention periods and the customer's data protection rights can be found in the studio's separate Privacy Policy.

10. Right of Withdrawal

10.1 Where a statutory right of withdrawal applies, the customer's statutory withdrawal rights remain unaffected.

10.2 In particular, appointments booked exclusively through distance communication methods or outside the studio's business premises may be subject to statutory withdrawal provisions.

10.3 Any restriction or exclusion of an existing right of withdrawal is only possible under the conditions permitted by applicable law.

11. Final Provisions

11.1 The laws of the Federal Republic of Germany shall apply, subject to mandatory consumer protection provisions.

11.2 Amendments and additions to individual agreements may be made in text form, unless a stricter form is required by law.

11.3 Should any provision of these Terms and Conditions be or become wholly or partially invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by the applicable statutory provisions.

11.4 Statutory rules governing jurisdiction shall apply.

Deadly Nightshade Tattoo Studio

Oskar-von-Miller-Straße 9a
82291 Mammendorf
Germany

Chananya Fries & Francesca Taborelli